Privacy Policy
Effective Date: 01/01/2020
At Certified Tree Care, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect personal information in various ways, including but not limited to:
-
Personal Information: This may include your name, email address, phone number, and mailing address. We collect this information when you inquire about our services, request a quote, or contact us for support.
-
Payment Information: If you make a payment for services, we collect payment details such as ACH information. Payment information is processed securely by our third-party payment processors and is not stored on our servers.
-
Usage Data: We may collect non-personally identifiable information about your use of our website, such as your IP address, browser type, and access times. This helps us improve the functionality of our site.
-
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site and allow us to personalize content and advertisements.
2. How We Use Your Information
The information we collect is used for the following purposes:
-
To provide services: We use your personal information to respond to your inquiries, schedule services, and deliver requested services.
-
To process payments: We use payment information to process transactions securely.
-
To improve our services: We may use non-personally identifiable information and analytics data to enhance the functionality and content of our website.
-
To communicate with you: We may contact you with updates, promotions, or other information related to our services, but you can opt-out at any time.
3. How We Protect Your Information
We take the protection of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data, including encryption and secure data storage.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
5. Your Rights and Choices
You have the following rights concerning your personal information:
-
Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.
-
Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in the email or contacting us directly.
-
Delete Your Information: You may request that we delete your personal information, subject to applicable legal requirements.
6. Changes to This Privacy Policy
Certified Tree Care may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date of the revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Certified Tree Care
Po box 170157
Austin, TX 78717
Phone: 512-900-7946
Email: [email protected]
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.