Well, my story is a long and sorted one, so in the interest of brevity — after some confusion, another company came out and did part of the job. They had the exact same quoting process and software, etc… When they arrived, it was in an unmarked truck with a crew of day laborers. Nothing against day laborers, but that’s not who I hired. In the end, it was a mess. Just sub-par quality work with a couple of mistakes that will never grow back. 

In comes Greg to save the day. He came and assessed the situation with me, and when his guys showed up, they were in a professionally marked truck with a huge chipper, all in company logo shirts, and able to communicate with me clearly and directly about the details of what needed to be done. BAM. Not only were all of them super cool, but they hammered it out and fixed everything right up. Good stuff.

Don’t be fooled by the slick arborist sales guys. I learned to do some research (or use Greg), and find out who will be the actual people laying hands (and saws) on your beloved, irreplaceable trees.